The pharmacy partner your surveyor will quietly approve of.
Phoenix is a closed-door LTC pharmacy licensed in 8 states — CA, TX, FL, NV, AZ, OH, MN, WY — built for the operational rigor that F-tag prevention actually requires. Local 2–4 hour STAT delivery in Orange County; standard ship-to-site fulfillment everywhere else.
- Licensed in 8 states CA, TX, FL, NV, AZ, OH, MN, WY
- 14-day conversion from contract signed to first delivery
- 90-day performance guarantee or we refund the conversion fee
- Local STAT delivery in Orange County 2–4 hours, 7 days a week
- Pharmacist on call after hours a real one, not a triage line
- eMAR-integrated PointClickCare integration ready
Why facilities switch to Phoenix
The independent pharmacy advantages, with the systems of a regional player.
Custom blister & strip packaging
Tailored to your facility's med-pass workflow — color-coded, large-print, single-dose, multi-dose, or daily-pack formats.
Monthly on-site clinical pharmacist
Real drug regimen reviews with actionable findings, plus staff education sessions. Designed to catch problems before the surveyor does.
Title 22 compliance support
We help your facility prepare for CDPH surveys and prevent pharmacy-related F-tag deficiencies (F757, F758, F759). Your pharmacy should be your audit partner.
Medication reconciliation
On admission, transition of care, and at routine review intervals. Reduces errors and improves outcomes — and keeps your charts survey-ready.
Cash-based hospice model
No insurance billing complexity. Predictable per-resident pricing for hospice agencies. Comfort kits stocked, billed, documented — done.
Real reporting
Monthly dashboards: med-pass error rates, polypharmacy trends, cost per resident, F-tag risk indicators. Data your operators want.
14-day conversion
We handle the entire transition. Your team's workload doesn't change.
- 01
Census capture
We pull every resident's active medications, allergies, diagnoses, and special instructions directly from your existing eMAR or paper records.
- 02
Insurance verification
We re-verify every resident's prescription benefits, Medicare Part D, Medi-Cal, and any private payer coverage. No coverage gaps on day one.
- 03
Prior authorizations
We process every active prior auth ourselves — including the high-touch ones (atypical antipsychotics, Schedule II controls, hospice-specific kits).
- 04
Packaging setup
Color-coded blister cards, large-print labels, single-dose strips, daily packs — whatever fits your shift handoffs and med-pass cadence.
- 05
Staff training
On-site session with your DON and med-pass nurses on the new packaging, eMAR integration, and after-hours pharmacist line. We bring lunch.
- 06
First delivery
Day 14: full census switched, all medications delivered in your preferred format, eMAR live, after-hours line tested. Old pharmacy notified.
90-day performance guarantee
If we don't deliver, you switch back at no cost.
Risk-free 90-day trial. We commit in writing to clinical pharmacist visits, after-hours support, STAT delivery times, and compliance support. If any of it falls short, we handle the reverse transition back to your previous pharmacy. No restocking fees, no awkward conversations, no resident disruption.
Send us your census and payer mix. We'll send back a real proposal.
Share your facility size, payer mix, current pharmacy partner, and the gaps that have been bothering you — the form below collects facility-level data only, no PHI. We sign a BAA before any resident-level information is exchanged. You'll receive a side-by-side: STAT delivery windows, on-call coverage, Title 22 prep, and where we'd save your team time.