Eight services your DON wishes she had at the last pharmacy.
A closed-door LTC pharmacy serving facility partners in 8 states (CA, TX, FL, NV, AZ, OH, MN, WY). Local STAT delivery is Orange County only; everything else ships to your facility from La Palma. Below is everything we do — not a marketing list, the actual operating manual.
Cycle & emergency fill
Routine 30-day cycle fills delivered the same day each month, with a 2–4 hour STAT lane for new admissions, hospital discharges, and order changes.
- Two scheduled cycle deliveries per week, mapped to your med-pass schedule
- STAT delivery in 2–4 hours, 7 days a week including holidays
- On-call pharmacist available outside business hours for partner facilities
- No weekend surcharge, no STAT surcharge, ever
Multi-dose & unit-dose packaging
Pre-sorted by patient, by pass time, by date — your nurses pop a card, scan, and pass. No counting, no cross-contamination, no missed doses.
- Dispill multi-dose blister cards (28-day) — the LTC standard
- Unit-dose for PRN, controls, narrow-therapeutic-index drugs
- Bingo cards available for facilities still on legacy workflows
- All packaging is barcoded and eMAR-scannable
14-day onboarding conversion
From signed agreement to first cycle, on every patient, in 14 calendar days.
- Day 1–3: file transfer, EMR mapping, formulary cross-walk
- Day 4–9: workflow review, nurse training, packaging trial
- Day 10–14: parallel run, full cutover, first cycle delivered
- You keep your old pharmacy active until day 14 — no risk
Consultant pharmacist services
Monthly chart reviews, antipsychotic GDR documentation, and survey-ready reports — every resident, every month, on time.
- Monthly Drug Regimen Review (DRR) on every resident
- Quarterly antipsychotic, anticoagulant, and PRN reviews
- Gradual Dose Reduction (GDR) tracking with documentation
- Surveyor-ready reports turned around within 24 hours
EMR & eMAR integration
We connect to PointClickCare directly. Orders flow electronically; no fax, no transcription, no errors.
- Bi-directional integration with PointClickCare
- Real-time order status visible to nursing staff
- Auto-discharge med rec when residents go to hospital
- QuickMAR and barcode scanning supported at the bedside
Controlled substance program
Schedule II–V workflow that survives any DEA inspection. Lockboxes, log books, witnessed counts, and clean reverse-distribution.
- Tamper-evident, barcoded delivery to nurse-witnessed receipt
- Monthly C-II reconciliation with your DON, in person
- DEA Form 41/106 prepared by us, you sign
- Reverse distribution within 72 hours of expiration
Billing & coverage
Single monthly invoice per facility, with patient-level detail. We handle Medicare Part D, Medi-Cal Rx, hospice, and private-pay billing — you don't.
- Single consolidated invoice, due net-30
- Patient-level CSV export for any billing system
- Part D plan optimization at admission and annual enrollment
- Hospice billing: Medicare A/B, election dates, all categories
In-service training & surveys
We don't disappear after onboarding. Quarterly in-services for nursing staff, mock surveys, and a real human in your conference room when CDPH or CMS shows up.
- Quarterly nurse in-service: 1 CE, free, on your schedule
- Mock survey twice a year — pharmacy section, with documentation
- Real-time presence during state and federal surveys
- Direct line for any compliance question, day or night
The things every other LTC pharmacy slide deck includes — and we don't.
No "AI-powered" anything.
Pill counting is done by a human, double-checked by a pharmacist. The technology is a barcode scanner.
No volume discounts that disappear.
Our pricing is the same in month one and month thirty-six. We don't quote a low first-year rate and ratchet up at renewal.
No exclusivity clauses.
If we're not serving you well, you can leave. 30-day notice, file transfer at no cost, no penalty.
No call center.
You call (714) 690-0349 and a pharmacist answers — one of the people who actually knows your facility.
No automated phone tree.
Press 1 for nothing. We have a phone, it rings, someone picks up.
No surprise fees.
Delivery is included. STAT is included. Packaging is included. Returns are included. You get one bill per month.
See if we're a fit.
A 30-minute partnership review with a Phoenix pharmacist. We'll walk through your pharmacy pain points and tell you honestly whether we can help.